Our Values

We Value Integrity

– We provide the unique service we say we’ll provide
– We respect individuality and treat everyone with dignity
– We believe in providing a service where people can feel safe and at home
– We invest in our staff so they can give consistent support

We Value Choice

– We understand people have the right to make choices about their life; this shapes who they are
– We support people to understand the choices they have available
– We believe positive risk taking can help people regain independence and pursue aspirations

We Value Hope

– We believe in supporting people in accepting their new life and pursuing their dreams after a life-changing brain injury
– We accept people for who they are, no matter the complexities
– We give people the space to talk about their life; no issue is too small

We Value Change

– We support people to plan and lead in developing skills when adapting to changes in their life after a brain injury
– We believe working in partnership with people, their family and friends and other professionals, is important in developing new skills
– We value monitoring and improving our services.